# I paid unlimited and asking me to pay again

**URL:** <https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866>\
**Category:** Discussion\
**Created:** [September 15, 2025, 8:47am UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866 "2025-09-15T08:47:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![photopointmalta](https://avatars.discourse-cdn.com/v4/letter/p/b4bc9f/32.png) [@photopointmalta](https://community.hitpaw.com/u/photopointmalta)\
**Post date:** [September 15, 2025, 8:47am UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/1 "2025-09-15T08:47:47Z")

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i paid unlimited and asking me to pay again since this last update. it keeps coming up a popup to go pro and i dont want and telling me to pay again. is this a scam?

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**Author:** ![treecenter](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@treecenter](https://community.hitpaw.com/u/treecenter)\
**Post date:** [February 20, 2026, 5:38pm UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/2 "2026-02-20T17:38:18Z")

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Me too. It will not let me save now. Help support has disappeared

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**Author:** ![brightjm75](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@brightjm75](https://community.hitpaw.com/u/brightjm75)\
**Post date:** [February 24, 2026, 11:51am UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/4 "2026-02-24T11:51:42Z")

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SAME HERE!!! All it said was a “new version is available” - installed it and now I’m in trail mode with it asking me to pay and enormous amount of money. This SUCKS! Either this is the biggest scam on people, or the worst roll out in history of any software. To make matters worse, I can’t even get a good copy of the old version to simply go back to!

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**Author:** ![yman.2k10](https://avatars.discourse-cdn.com/v4/letter/y/b487fb/32.png) [@yman.2k10](https://community.hitpaw.com/u/yman.2k10)\
**Post date:** [February 24, 2026, 5:09pm UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/5 "2026-02-24T17:09:37Z")

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did you figure out? or am i been scammed? i paid to enhanced one video. everytime i click export the video and its asking for money

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**Author:** ![OliviaJones](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@OliviaJones](https://community.hitpaw.com/u/OliviaJones)\
**Post date:** [February 25, 2026, 2:50am UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/6 "2026-02-25T02:50:26Z")

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Hello there, if you have any questions , please contact our support team ([support@hitpaw.com](mailto:support@hitpaw.com)) for assistance.

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**Author:** ![Jojobur](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@Jojobur](https://community.hitpaw.com/u/Jojobur)\
**Post date:** [February 26, 2026, 1:45am UTC](https://community.hitpaw.com/t/i-paid-unlimited-and-asking-me-to-pay-again/2866/7 "2026-02-26T01:45:15Z")

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Just **kill the pop-up**. The Pro version is just if you want the **fancy stuff**.